
Frequently Asked Questions (FAQ)
Do the issued certificates have legal validity?
How long will it take to receive my certificate?
Most digital certificates are sent by email within a few days after we receive the completed delegation form together with the identity document. For documents that require sending the original paper copy, the processing time depends on the shipping service selected.
How will I receive the requested document?
What are Apostille and Legalization, and when are they required?
The Apostille and Legalization are international certifications that validate the signature of a public official on a document, making it legally valid abroad (in countries that are part of the Hague Convention). If you need to submit an Italian certificate in another country, you will likely require this official stamp, which we obtain on your behalf from the Prefecture.
Difference between Apostille and Legalization
The Apostille certifies the authenticity of the signature, stamp, and official capacity for countries that are part of the Hague Convention. Legalization is a consular verification required by non‑member States and confirms the validity of the document for use abroad.
What happens if the information provided is incorrect
Our team reviews all the information you provide. If any missing or inconsistent data emerges that could prevent the document from being issued, our customer service will contact you promptly to correct the information together and complete the procedure without delays.
If the request is submitted correctly but the competent authority rejects it, we will retain only a portion of the amount paid to cover the costs already incurred.
Disclaimer: Ufficiocertificati.it does not issue certificates; the document is issued by the Municipality. We manage the entire process on your behalf.
The document is issued exclusively by the competent Municipality and can be requested directly by the interested party there or through the ANPR, where available.
We offer an intermediary service, taking care of the request and collection on behalf of the client through a formal proxy.