
Frequently Asked Questions (FAQ)
Do the issued certificates have legal validity?
How long will it take to receive my certificate?
Most digital certificates are sent by email within a few days after we receive the completed delegation form together with the identity document. For documents that require sending the original paper copy, the processing time depends on the shipping service selected.
How will I receive the requested document?
What happens if the information provided is incorrect
Our team reviews all the information you provide. If any missing or inconsistent data emerges that could prevent the document from being issued, our customer service will contact you promptly to correct the information together and complete the procedure without delays.
If the request is submitted correctly but the competent authority rejects it, we will retain only a portion of the amount paid to cover the costs already incurred.
Does Ufficiocertificati sell registry certificates?
No. Ufficio Certificati does not issue or sell registry certificates.
The document is issued exclusively by the competent Municipality.
We provide an intermediation service, handling the request and collection on behalf of the client through a formal authorization.