Processing times
Processing times
Release times and delivery methods
- Standard delivery: within 7 business days, sent via email in PDF format. The original paper document can also be sent by registered mail with return receipt.
- Urgent request: delivery within 3 business days via email in PDF format. If this timeframe is not met, the additional fee paid for urgency will be refunded.
- International delivery: upon request, the paper document can also be shipped via international courier.
The delivery times indicated are approximate and refer to the average processing time. We are not responsible for delays not attributable to our company.
Service description
Service description
Certificate of Residence: what it is, what it is used for, and how to request it
The Certificate of Residence is an official document issued by the Municipality that certifies an individual’s registered place of residence. The certificate includes the person’s details and their address.
Validity and requirements
The Certificate of Residence has a legal validity of 6 months and can be requested from any Italian Municipality, regardless of the applicant’s place of residence.
To submit the request, the following information is required:
- first and last name of the person concerned
- date and place of birth
- Municipality of residence
Information included in the certificate
- first and last name
- date of birth
- Municipality of birth
- Municipality and address of residence
Historical Certificate of Residence: what it is and when it is needed
In addition to the standard certificate, it is possible to request the Historical Certificate of Residence, which is useful for reconstructing all past residences held by an individual within a specific municipality. To retrieve all past residences across different Italian municipalities, the historical certificate must be requested from each Municipality where the person has lived, as no single office holds nationwide residence history.
Attention to dates not available in the archives
It may occur that the requested date is not available in the Civil Registry archives. In this case, the certificate will include only the residence addresses that are available.
The customer will always be promptly informed in the event of any additional costs.
Who can request the certificates?
The certificates can be requested by anyone with a legitimate interest.
Some Civil Status Offices may require a proxy accompanied by a copy of the ID of the person concerned.
Support and information
For further clarification or assistance, you can send a message through the Contact Us page.
Note: Ufficio Certificati does not issue government documents. The certificate is issued exclusively by the competent Municipality. We provide an intermediary service and handle the request and collection through formal authorization.
Frequently Asked Questions (FAQ)
Do the issued documents have legal validity?
Certainly. All documents provided are requested directly from the Municipality and have full legal validity worldwide. We simply handle the request and collect the certificate on your behalf.
How long will it take to receive my certificate
Usually, for this type of certificate, the processing time ranges from 3 to 7 business days. For more information, we recommend checking the “Processing times” section.
How will I receive the requested document
What happens if the information provided is incorrect
Our team reviews all the information you provide. If any missing or inconsistent data emerges that could prevent the document from being issued, our customer service will contact you promptly to correct the information together and complete the procedure without delays.
If the request is submitted correctly but the competent authority rejects it, we will retain only a portion of the amount paid to cover the costs already incurred.
Does Ufficiocertificati sell registry certificates?
No. Ufficio Certificati does not issue or sell registry certificates.
The document is issued exclusively by the competent Municipality.
We provide an intermediation service, handling the request and collection of the certificate on behalf of the customer through formal authorization.
